PAYMENT PATHWAYS
How you pay for work is separate from how you find a match. Review the payment path, platform fee and any held funds before you send or accept an offer.
Review the app’s current quote.
Check eligibility, pay basis and responsibilities.
Quick Fill · Pay via SquadGoo
Before sending
The matching fee pays for the connection. Work pay is for the work itself. On the eligible Pay via SquadGoo path, these remain separate records.
Review the actual confirmation before taking action. This story has no amount or fee quote.
Illustrative Recruiter-to-Jobseeker journey. No real offer, charge, payment or dispute. A reservation is not a transfer to a separate bank account. Customer and Service Provider terms can differ.
“Pay via SquadGoo” describes a supported payment workflow. It is not a promise that every position will be filled, every outcome will be satisfactory or every cancellation will be free.
These describe the Recruiter-to-Jobseeker workflow. Customer and Service Provider offers have their own applicable details; always read the actual offer.
OFF PLATFORM PAY
Manual Fill uses the off-platform payment path. Where offered in Quick Fill, Off Platform Pay also keeps the work payment between the parties rather than paying it into the worker's SquadGoo wallet.
The platform's matching fee is separate. Agree how the work will be paid and understand your responsibilities before accepting; the platform does not hold that work pay for you.
Understand the matching pathsPAY VIA SQUADGOO
For eligible contractor work, the supported Quick Fill path reserves the applicable matching fee and work-pay funds. The Recruiter pathway is for eligible ABN contractors, not a substitute for every employment arrangement.
Work tracking, completion and the payout process matter. The scheduled amount held and the eventual payable amount are not necessarily identical. Review the app's calculation and payout status.
Understand held and available fundsLook for the work-pay basis, number of positions, applicable fees and any reserved funds. An hourly rate, a per-job amount and a platform fee mean different things. Use the server-calculated confirmation; do not multiply a public base rate and assume it is your final total.
Review the payout status and release timing shown for the offer. Completion is not a promise of immediate withdrawal. Holds, an open dispute or a frozen payout can prevent release.
Check the action's status and cancellation conditions before cancelling. A matching fee already charged and work-pay funds still held can have different outcomes. Do not assume “work not completed” means every amount is automatically refunded.
Check the offer and wallet entries, then contact support with the relevant reference. Explain the amount or status you expected and what you see. Do not send passwords, card details or verification codes.
This is a product guide, not a change to your agreement. Read the published Terms · Explore all guidance