Your business may need people for a shift, or Customers for the services you deliver. SquadGoo gives those needs distinct paths within one Business account.
Start with Company or Sole Trader setup. Use Recruiter mode to hire Jobseekers, and Service Provider mode to receive relevant Customer requests.
Choose Company or Sole Trader and complete the relevant checks.
02
Choose the purpose of this visit
Hire Jobseekers as Recruiter, or review Customer requests as Service Provider.
03
Understand the commitment
Each path has its own offer steps, eligibility, costs and work responsibilities.
Account explanation, not a live account or app screenshot. Switching a mode does not bypass verification or acceptance.
GET THE FOUNDATION RIGHT
One Business entry. The setup that reflects your business.
Identity checks establish who is acting; business checks establish the business information required by the pathway. An ABN entered in a form is not the same as completed verification.
Sole Trader / Small Business
Complete the personal identity and Sole Trader business-verification requirements shown in the app, including relevant ABN and supporting information. This path uses the personal wallet arrangement.
You can prepare your profile while working through the checks. Transactional access follows your actual account status, not a promise that registration alone unlocks hiring.
Set up the company profile and representative, then complete the applicable identity and company business checks. Company hiring uses a separate company wallet.
Keep the representative and business details accurate. The app explains outstanding information or any review needed; there is no guaranteed instant approval.
Define the work before reaching people. Keep the role, timing, location, positions and proposed pay clear, then choose the offer path that fits how you want to hire.
Choose people yourself
Manual Fill brings ranked matches into your review. Choose who receives an offer, then follow their decision. Worker payment is direct, outside the platform.
Quick Fill sends offers after you confirm the applicable work, payment and cost details. Follow actual responses and remaining positions; a sent offer is not a confirmed hire.
Use Labour Pool for repeat-work relationships, Interview Requests for a separate screening step, or SquadPairs when considering a whole active team. Each path keeps its own decision rules.
SERVICE PROVIDER MODE / CUSTOMERS FOR YOUR SERVICES
Show what you do. Understand the request. Choose the work.
Turn a Customer’s request into work you can assess. Present your services, understand the scope and discuss a price before deciding whether to commit.
Present the services you actually deliver
Set up your service information and review the available request settings. Relevant Customer Match Maker requests arrive through the Service Provider path, with its own New Requests and My Orders views.
Clarify the price before an offer
When a Customer sends a Quote Request, respond through the available quote flow with your price and optional supporting documents. Accepting a quote leads to a separate offer step; it is not an instant booking.
Review the Customer's scope, timing and applicable charges before committing. A lead does not guarantee work, and a quote-response charge can apply even when no job is won. Check the actual action's cost in the app.
Eligible Company and Sole Trader Service Providers can use Field Staff for assigned Customer work. Staff have a separate sign-in and job-specific access; this is not a new marketplace wallet or payroll system.
Use My Profile → Switch profile to move between Recruiter and Service Provider. The account remains a Business account; switching does not accept work, unlock every action or create a fourth signup identity. Wallet views keep the relevant hiring and service activity in context.
Selected matching, quote, interview or AI actions can have costs. Worker or service payment is a separate responsibility governed by the chosen work path. A hold is not the same thing as a completed payout.
Eligible in-app payment uses its applicable funding, completion, hold and dispute rules. Direct-pay work stays outside that payment path. Do not assume every job has the same protections or automatic refunds.
Use eligible work conversations to coordinate, ORC for supported guidance and actions in your app context, and support for account or work problems. The public ORC preview cannot act on your Business account.
No. Service Provider is a mode within a Business account. Choose Company or Sole Trader setup, then use the relevant Recruiter or Service Provider path in the app.
Does switching modes bypass verification?
No. Switching changes your work context, not your eligibility. Relevant identity, business and account-access checks still apply to the actions you want to use.
Does accepting a quote confirm the service booking?
No. Accepting a quote leads to a separate offer step with the proposed amount. The normal offer and eligibility rules still apply.
Where can I see current fees?
Pricing explains current public rates and limits. Review the actual charge and applicable conditions shown for your action in the app before confirming.