Question 1

Is SquadGoo free to download and use?

Accepted Answer

SquadGoo is free to download and explore. Verify your identity (KYC) or your business (KYB) and we add 50 SG Coins to your wallet. Paid actions — sending offers, Match Maker, answering a quote — show the amount in the app before you confirm. Customer Match Maker fees are charged, and the exact amount appears in the app before you confirm. We do not invent website dollar prices.

Question 2

Is SquadGoo free for Sole Traders right now?

Accepted Answer

The app is free to download and explore, and verifying earns you 50 SG Coins. Paid actions show their amount in the app before you confirm. Business matchmaking places SG Coin holds for hiring, and exact amounts appear in the app before you confirm. This website does not invent dollar prices.

Question 3

Is SquadGoo free for Companies right now?

Accepted Answer

Free to download and explore — plus 50 SG Coins once you verify. Company hiring fees and SG Coin holds are confirmed in-app. No invented website dollar prices.

Question 4

Is SquadGoo free for Jobseekers?

Accepted Answer

Free to download and explore — plus 50 SG Coins once you verify. You do not buy SG Coins just to receive offers. Payout details for Guaranteed jobs appear in-app.

Question 5

What is SquadGoo for Customers?

Accepted Answer

SquadGoo Match Maker helps you find trusted local helpers for everyday jobs around the home or life admin. You post what you need, when you need it, and a budget — we match you with jobseekers ready to help. It is not a staff roster or ongoing hire tool.

Question 6

What is a Sole Trader / Small Business account on SquadGoo?

Accepted Answer

You are a Business account with the sole trader subtype — often shown as Personal Recruiter. You can hire helpers with Manual or Quick Fill and also serve Customers who need everyday help. Identity KYC applies; ABN is required before Hiring Active unlocks.

Question 7

What is a Company / Enterprises account on SquadGoo?

Accepted Answer

Company Business accounts hire with Manual and Quick Fill and can serve Customers where the product allows. You complete KYC for people and KYB for the business, keep a company profile, and use a company SG Coins wallet for hiring holds.

Question 8

How do offers reach me on SquadGoo?

Accepted Answer

Offers come to you — recruiters and Customers invite or Quick Fill matches you; you do not apply to a job board. Check Home → New Offers for pending invites, and turn Active on when you want Quick waves.

Question 9

How do I post a help request?

Accepted Answer

Open Match Maker, describe the task, set your schedule, place, and budget. You can draft with our AI helper or fill the fields yourself. When you are happy, start Manual Fill to browse matches or Quick Fill to invite Active helpers automatically.

Question 10

Do I need an ABN to hire?

Accepted Answer

Yes for Hiring Active as a sole trader. Complete KYC first, then add a valid ABN on Profile → Tax so you can turn Hiring Active on and send offers. You can still set up your account before that, but hiring unlocks after ABN is in place.

Question 11

What do I need before Hiring Active unlocks?

Accepted Answer

Company hiring unlocks when KYC and KYB are verified. ABN/ACN details belong on the company profile / KYB path at signup and ongoing. Until both checks pass, Hiring Active stays locked.

Question 12

What does the Active toggle do?

Accepted Answer

Active means you are open to receiving Quick Fill offers (Uber-style). When Active is off, you will not get Quick waves, but Manual Fill recruiters can still match and send offers based on your preferences and profile.

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