App Store · Play Store transparency
Delete your account
Works for Customer, Business (Sole Trader or Company), and Jobseeker accounts. Prefer in-app deletion when you can open SquadGoo.
1. In the SquadGoo app
Open Settings → Delete account. Finish or cancel open offers and wallet holds when the app asks — then confirm deletion.
2. If you can’t open the app
Email support@squadgoo.com.au from your registered address. Subject: Account deletion. Include your display ID if you have one (CU-…, business ID, or JS-…).
3. What we remove
We end your access when you ask, then delete or de-identify your personal account data as described in our Privacy Policy. We keep only what we must or may lawfully keep, in restricted form — for example financial and tax records, dispute and complaint records, and records needed to prevent fraud and repeat abuse — and we do not use those records for matching, marketing or AI. Financial records (your SG Coin transactions, holds, fees, payouts, withdrawals, refunds and tax invoices) are kept for at least 7 years after each transaction, as the Corporations Act 2001 (Cth) section 286 requires of an Australian company, with your identity, tax and bank details removed. Identity-check images stay with our verification provider and are not kept by us as files. Open offers, holds or disputes may need to be resolved first, and the app will tell you if so.